FEES & INSURANCE
Therapy in Walnut Creek, CA, and the East Bay.
Online counseling across California.
Offering flexible options for in-network and out-of-network insurance, private pay, and sliding scale—making integrative therapy more accessible across California.
Payment Options
We accept cash, checks, all major credit cards, and HSA/FSA cards.
Payment is due at the time of service. If you’re using out-of-network benefits, we’re happy to provide weekly or monthly superbills you can submit to your insurance for potential reimbursement.
Insurance Accepted
Bountiful Health is in-network with the following insurance providers:
Cigna
Optum
UnitedHealthcare
If you're covered by one of these plans, your sessions may be partially or fully reimbursed depending on your benefits.
In-Network Plans:
Out-of-Network Benefits:
If we’re not in-network with your insurance provider, you may still be eligible for partial reimbursement through out-of-network benefits. Many PPO plans cover a portion of therapy fees—often reimbursing 50–80% after your deductible is met.
We’re happy to provide superbills (detailed statements) on a weekly or monthly basis that you can submit to your insurance provider for potential reimbursement.
To check your coverage, consider asking your provider:
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This tells you if your plan will reimburse therapy sessions with a provider who is not in your network.
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Some plans reimburse a fixed percentage (like 60–80%), while others use a specific rate based on the provider’s or insurance company’s fee schedule.
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Certain plans may require approval from your insurance company before therapy is covered, even for out-of-network providers.
Verifying Your Insurance Coverage:
Here are some helpful questions to ask your provider:
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Many plans offer mental health benefits, but coverage can vary. This question helps you confirm whether therapy sessions are included and if there are any limitations on the type of therapy or provider you can see.
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Your deductible is the amount you need to pay out-of-pocket before your insurance begins covering services. Knowing this can help you understand what you’ll owe per session, especially early in the year.
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Some insurance plans cap the number of covered therapy sessions annually. It’s important to know if your plan limits access and whether additional sessions can be approved if needed.
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Certain plans require a referral from your primary care doctor or prior approval before starting therapy. This step ensures sessions will be covered, so it’s worth checking before you begin.
Private Pay Session Fees
Cancellation Policy
If you need to cancel or reschedule a session, please provide at least 48 hours’ notice to avoid being charged.
Cancellations made with less than 48 hours’ notice may be subject to the full session fee, as this time is set aside specifically for you.
We understand that emergencies and unforeseen circumstances can arise. If something unexpected comes up, please reach out—exceptions can be made on a case-by-case basis.